Terms of service
These terms cover your use of Carbon.Supply, including the free weekly read, paid editions, Early Signals and the assistant. Carbon.Supply is a product of Wovoka Inc. ("we"). By signing up or paying, you agree to them. Questions: hello@carbon.supply.
What you get
Carbon.Supply reports what carbon registries publish (projects, status changes, issuances and retirements) with links to the registry record, plus our own classification and commentary. The plans and prices are on the pricing page. A paid plan gives one person access to the editions and add-ons you bought for the billing period you paid for. Team plans cover the number of seats agreed.
Paying, renewing and cancelling
- Payments are taken by Stripe. We never see or store your card details.
- Plans renew automatically at the end of each period (monthly or yearly) at the price shown when you bought, unless you cancel. If we change a price, we tell you by email at least 30 days before your next renewal.
- You can cancel any time from the billing page, or by writing to hello@carbon.supply. You keep access until the end of the period you paid for.
- Refunds: yearly plans are refunded pro rata if you cancel in the first 30 days. Otherwise payments are not refunded, except where the law requires it or we fail to provide the service.
- Prices are in US dollars. Sales tax or VAT is added where it applies.
- Invoiced plans are payable within the terms on the invoice. Access may be paused if an invoice stays unpaid.
Using the content
- You may use what we send you inside your own organisation, and quote short extracts with a credit to Carbon.Supply.
- Please don't resell, republish in bulk, or share your login or paid issues outside the people your plan covers.
- Registry data belongs to the registries that publish it. Our classifications, commentary and compilation are ours.
No investment advice
Carbon.Supply is market information, not investment, legal, tax or financial advice. Registry data can be late, wrong or changed by the registry. We report what the registries say and link to it, but we cannot guarantee it is complete or accurate. Check the registry record before you rely on it for a decision.
The assistant
The assistant uses AI to answer questions from our data and the registries. Its answers can be wrong. Treat them as a starting point, not a final answer.
Text messages
Carbon.Supply text alerts is an optional program run by Wovoka Inc. If you add a mobile number on carbon.supply and tick the box to receive texts, we send you alerts when a carbon project on your watch list changes on its public registry, with a link to the project, and replies from the Carbon.Supply assistant to questions you text us. We do not send marketing texts under this program.
Up to 10 messages a month, plus replies to questions you send. Msg & data rates may apply. Reply STOP to cancel at any time; we confirm by text and send nothing more. Reply HELP for help, or email hello@carbon.supply. Consent to texts is not required to subscribe or to buy anything.
Carriers are not liable for delayed or undelivered messages. How we handle your number is in the privacy notice.
Liability
To the extent the law allows, we are not liable for indirect or consequential losses. Our total liability to you is limited to what you paid us in the 12 months before the claim.
Ending access
We may suspend an account that breaks these terms, after telling you why where we can. If we close the service, we refund the unused part of any paid period.
Privacy and changes
How we handle personal data is in our privacy notice. If we change these terms, we update the date at the top and tell paying subscribers by email before the change affects them.